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Frequently Asked Questions

Below is a list of frequently asked questions. If you have a question that is not in this section please contact the me.

How often should I update my website content?
Frequent updates help improve your SEO ranking, so update as often as you can, but only with new and relevant information. How often you make change to your website will depend on how easy it is to update and how much content you have. Blogs should be updated frequently as should any changes to your products or services. The most important issue is to make sure your content is up to date.
How important are testimonials?
Having a number of structured, well written and descriptive testimonials can be a powerful way for you to promote your business.
Praise from someone else, especially a satisfied client, is always more believable than blowing your own trumpet. A positive statement from someone who has used your services or products and how you helped them can help establish your credibility as a professional.
Should my documentation be online or print?
Ideally you should provide documentation in both printed and online format as both have their pros and cons. Your choice will depend on your user’s competence level, how portable the information needs to be and how often it has to be updated. Below is a quick guide to the advantages of each medium.
Print – portable don’t need a pc to view, easy to read, useful for quick guides and novice users.
Online – can always be printed, easily searchable, useful for information that has to be updated often, immediately available, and cheaper to produce.